CANCELLATION POLICY

At Defining within Day Spa, we value your time and ours. To ensure the best experience for all our guests, we kindly ask you to review our cancellation policy: 72-Hour Notice: Appointments may be canceled or rescheduled at least 72 hours in advance with no cancellation fee. Cancellations Within 24–72 Hours: Cancellations made within 24 to 72 hours of the scheduled appointment will incur a 25% cancellation fee of the total service cost. Cancellations Within 24 Hours: Appointments canceled within 24 hours of the scheduled time will be charged a 25% cancellation fee of the total service. No-Shows: Clients who miss their appointment without notice will be charged 50% of the scheduled service cost. Deposits: All deposits are nonrefundable under any circumstances. Thank you for your understanding and cooperation.